Support

Email support@tubhop.app. Tell us your spa model, what you tried, and what you saw on screen.

Common questions

Which spas work?

Water care and reminders work with any hot tub. Spa control for Gecko in.touch is coming soon. Until then, keep using the Gecko app for controls.

Where do the doses come from?

From your own product labels. Add the label's dose in My products, and TubHop scales it to your gallons. It never guesses a dose. Always follow the label.

Do I need an account?

Not for water care. There's no sign-up and nothing to renew.

How do I delete my data?

Delete the app. Everything lives on your phone, so that removes all of it.